Virtual Reality Disclaimer
Virtual Reality is a VERY immersive experience and can affect everyone differently. Please read the following disclaimer.
I AM VOLUNTARILY PARTICIPATING IN THE AFOREMENTIONED ACTIVITY AND I AM PARTICIPATING IN THE ACTIVITY ENTIRELY AT MY OWN RISK. I AM AWARE OF THE RISKS ASSOCIATED WITH PARTICIPATING IN THIS ACTIVITY, WHICH MAY INCLUDE, BUT ARE NOT LIMITED TO, PHYSICAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, TEMPORARY OR PERMANENT DISABILITY, ECONOMIC OR EMOTIONAL LOSS, AND DEATH. I UNDERSTAND THAT THESE INJURIES OR OUTCOMES MAY ARISE FROM MY OWN OR OTHERS’ NEGLIGENCE, OR THE CONDITION OF THE ACTIVITY LOCATION(S). NONETHELESS, I ASSUME ALL RELATED RISKS, BOTH KNOWN AND UNKNOWN TO ME, OF MY PARTICIPATION IN THIS ACTIVITY.
Pre-existing Medical Conditions: People who have previous medical conditions such as severe headaches, ear-aches, or psychiatric disorders, should see a doctor before using our VR headsets. Some people may experience seizures triggered by flashing lights or patterns while experiencing virtual reality, even if they have never had a seizure before, or have no history of epilepsy or seizures. Anyone who knows or believes they may have previously experienced a seizure or other symptom linked to an epileptic condition should see a doctor prior to using our VR headsets.
Motion Sickness: People who are prone to motion sickness have a risk of experiencing discomfort when using Virtual Reality. Do not use when you are sleep deprived, are under the influence of drugs or alcohol, or have digestive problems.
Age Restrictions: Children under the age of 14 must be accompanied by an adult over the age of 18.
Payment, Cancellation and Refund Policy
A valid credit card or debit card is required to guarantee and pay for your Metaverse Game Truck reservation. PLEASE NOTE: A 3.5% credit card processing fee will be added.) A $100 deposit is due upon booking, with the remainder payable in full prior to one day before your party/event. NO REFUND in the event of your party reservation being cancelled within 14 days of your event. We will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.
Privacy Policy
Metaverse Game Truck is committed to protecting your privacy. We use the information we collect on the site to make bookings with Metaverse Game Truck as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.
Travel Surcharge
A Travel surcharge of $3/mile (beyond 25 miles) will apply for locations further than 25 miles from Hutto, Texas to cover the driver’s time and fuel cost. See our Service Area page for more information.
Damage and/or Injury
While Metaverse Game Truck is fully insured, neither Metaverse Game Truck nor any of its employees, agents or contractors shall be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage.
Additionally, Metaverse Game Truck reserves the right to charge the client’s credit card or invoice client and client agrees to pay for damages, theft or loss to the trailer or equipment resulting from accidental, careless or willful damage of same by client’s guests. Trailer equipment shall include, but not be limited to, the mobile gaming trailer, seating, video game and VR systems, televisions, game controllers and game discs, as well as any accessories. Metaverse Game Truck or their employees, agents or contractors assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.
Inclement Weather
Metaverse Game Truck’s game truck is designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, heavy rain or snow, very high winds, flooding etc,) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated ice/snow/rain/wind storm) please contact us to begin the rescheduling.
Supervised Children
Metaverse Game Truck does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests 16 and under require a parent or guardian be on property and within contact of the game coach should a need to contact them arise. Our parties are suited for ages 8 and up. Guests under the age of 10 require a parent or responsible adult in the game theater at all times. We will do our best to adhere to the wishes of parents and/or adults as to what types of games or game ratings are allowed during an event.
Food or Drinks
In order to provide you the absolute cleanest and best video game experience possible and protect our equipment, Metaverse Game Truck does not allow any food or drinks into the video game theater.
Pictures
While your party is in effect the Game Coach may take pictures of the party from inside the trailer or during laser tag parties. You will then be able to view these pictures on our Facebook Fan Page and copy them to your files. If you do not want our Game Coach taking these pictures or posting them on the Fan Page please let the Game Coach know prior to the start of your event. This is a service we provide to our guests so they can be sure to capture their party as it happens.
Alcohol or Drugs
You may serve alcohol at a Metaverse Game Truck event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around Metaverse Game Truck equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.
Tips
The Game Coach is there to make sure that your group is making the most of your high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea but not required.
Truck and Trailer
When the Metaverse Game Truck video game theater pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.
Game Ratings
Metaverse Game Truck will try to play only the games or game types that you allow. The game theater has games of all ratings and can accommodate many tastes and levels of play. Metaverse Game Truck will do our best to adhere to the wishes of the Party Host or Hostess, parents and/or adults as to what types of games or game ratings are allowed during an event.
Booking any party or event with Metaverse Game Truck constitutes your agreement with these policies.